Lotus Pashmina
Home ] What is Pashmina ] Colors ] American Flag Scarves ] Contact Us ] [ Customer Security ]

bullet

Customer Security

bullet

Privacy Pledge

bullet

Product Guarantee

bullet

Online Ordering

bullet

Shipping

bullet

Returns & Refunds

bullet

Contact Us

Thank you for visiting Essential Orientals' Online Store.
Your comments and suggestions will help us to serve you better. 
We offer our personal guarantee of excellent quality and courteous service.

Please feel free to send your comments to us.
Contact Essential Orientals

CUSTOMER SECURITY                                        Top of Page
The purchasing pages of our site, including your credit card transactions, are handled by secure pages on your Web browser.  You can check for security by watching for the closed lock or unbroken key symbol at the bottom of your browser page.

Due to advancements in encryption technology, online theft of credit card information is virtually non-existent on the Web.  All on-line orders are encrypted and sent through a secure server using Secure Socket Layer (SSL) technology to prevent any of your private information from being intercepted. 

In addition, your credit card company has policies that protect you.  In fact, your credit card company provides more protection that when paying with cash, money order, cheque and most debit cards.

Information such as your credit card number will be used only by the credit card company's private computers to fulfill your order and is not retained anywhere on the Internet or our store computers. 

If you are concerned about purchasing online you may fax us your order
See
ONLINE ORDERING.

PRIVACY PLEDGE                                          Top of Page
Essential Orientals ensures that your confidential information remains private.

We will use your personal information to make your online purchases and for no other purpose.

We will NOT sell, trade, or rent your personal information or email addresses to anyone

We will NOT send any unsolicited email to anyone.

PRODUCT GUARANTEE                                 Top of Page
Our products are guaranteed to be of the highest quality. Should any product be defective you may return it within 3 days of receipt.  See Returns and Refunds

ONLINE ORDERING                                        Top of Page
Shipping prices are for US and Canada addresses. 
We accept Visa and Mastercard.

We use our Web Shopping Cart and your Web Browser to provide an order form for customers. When you place an order, we collect Contact information (like your shipping and billing addresses) and Financial information (like your account or credit card numbers). 

Don't want to pay using the Web? We provide a printable order form that you can fill in and FAX or MAIL.  Just use one of our online order forms: text format or Adobe Acrobat (.pdf) format. Print one of these out and then shop on our pages until you are ready to Check Out with the shopping cart.  You can then fill in the information displayed by shopping cart and fax the page to us. Fax number 1 866 763-0378 toll free.

SHIPPING                                                              Top of Page

We ship every business day.
All credit cards billed at time of shipment. 
For best service, please include a daytime telephone number so that we can contact you if there are any questions pertaining to your order. 

RETURNS AND REFUNDS                                 Top of Page
You may return defective items in original packaging, unworn, to us for a refund within 3 days of receipt. Include our invoice and a description of the problem.  Original Shipping charges are non-refundable and return shipping is at the customer's expense.

If you wish to return merchandise for refund for credit please first.Contact Essential Orientals .

Home ] What is Pashmina ] Colors ] American Flag Scarves ] Contact Us ] [ Customer Security ]

Fight Spam! Click Here!
This page last edited on October 30, 2004